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The verification code I have entered is not accepted

The verification code expires after 30 minutes.

If this time has already passed, please request a new code. The verification code email should be opened on the same device that is being registered.

If you continue to have problems...

Please use the form below to contact our support team. The more information you can provide regarding your particular setup (device, browser, etc) and any error messages you have seen, the better our team will be able to respond.

Used E-Mail
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Device & Browser
n.a.
Has this always been a problem with this device/browser ?
Yes
Have you registered any other devices successfully?
Yes
Who is your DB salesperson?
Please give us your DB salesperson.
Additional message to our support team. 
n.a.
Your email address
Send a copy to me


Our support team will come back to you asap. 
Don't reply to the system generated mail you will receive.  

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